Backbone Technologies provides world-class customer service outsourcing to help e-commerce brands increase their Customer Lifetime Value. We recruit and train agents from all over the world to give your e-commerce business the right people, skills and languages for success.
The only way to provide the best customer service is to know your business inside-out.
Dedicated customer service agents live and breathe your brand. They understand your mission and represent your business in the best possible way. They reinforce your brand’s image to help grow your business.
Work with specialists who are fluent in the languages you need to build personal connections with your customers while still maintaining your brand voice.
Hire specialists that are fluent in the languages you need
Transcreate your content to expand into other markets
Provide 24/7 multilingual customer service.
Our approach is supported by our three uniques